Shipping & Delivery Policy

Last Updated: August 19, 2026

At Alvora Leather, we are committed to delivering your order safely, securely, and on time. Please read the following information about our shipping and delivery process.

1. Order Processing

All orders are carefully checked, packed, and prepared for shipment.

• Orders are generally processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive shipping information where available.

2. Delivery Time

Delivery times may vary depending on your location and the shipping service used.

Estimated delivery time:

• Domestic orders: 3–7 business days

• International orders: 7–21 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur because of customs, weather, public holidays, courier issues, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated based on your delivery location, order size, and the available shipping method. Any applicable shipping charges will be displayed during checkout before you complete your purchase.

4. International Shipping

We may ship selected products internationally. International customers are responsible for any customs duties, import taxes, or other fees that may be charged by their country.

Customs policies vary from country to country, so we recommend checking with your local customs authority if you have questions about potential charges.

5. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through the email or contact details supplied during checkout.

You can use the tracking information to check the progress of your shipment directly with the shipping carrier.

6. Incorrect Shipping Address

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply if you request another delivery.

If you notice an address error immediately after placing your order, please contact us as soon as possible. We will do our best to assist you before the order is shipped.

7. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us so we can help investigate the shipment.

While we will do our best to assist, delivery delays caused by the shipping carrier, customs, weather, or other circumstances outside our control may occur.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and product.

We will review the issue and work with you to find an appropriate solution.

9. Contact Us

If you have any questions about shipping or delivery, please contact Alvora Leather through our website's contact page or the contact information provided on our website.

Thank you for choosing Alvora Leather.